Returns & Exchanges
At JewelrieShop, we want you to shine in your new pieces; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange. All returned jewelry must be in its original, unworn condition and include the signature gift packaging.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Jewelry
Securely place the items in their original boxes and use a padded envelope to ensure the jewelry is protected during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing